About Us
The Only Restoration Company You’ll Ever Need
With decades of expertise, unmatched agility, and the scalability for any job, we have everything it takes to be your single-source restoration partner.
Driven by Our Core Values
Our leading North American restoration services start with expertise. What sets us apart are higher standards for professionalism, workmanship, and commitment to clients. Find out how our core values make us a restoration industry leader.
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Sense of Urgency
We move quickly to support our customers and each other, anytime, anywhere, and without hesitation. We know that our team members count on us, and so we are responsive when they reach out for help.
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Gather & Grow Talent
We know that our success is based on our people. We make it a priority to coach, teach, and mentor to ensure our teams are developing, growing and the right people want to join our journey.
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Accountability
We take ownership of the business and do what we say we will do. We hold each other and our external partners to the highest standards of performance. We treat each other with respect and operate with the highest ethical standards.
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Do the Right Thing
We take pride in working safely, while consistently doing the right thing by our teammates, our customers and our company with integrity and trust.
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Have Fun
We work hard, have fun, and make friends along the way. We value life outside of work and in our communities. We take pride in our accomplishments and celebrate our success.
We Put Safety First
Our Safety Methods Meet the Highest Standards
To meet our core values, we make safety our number one priority. Not only have we established a full-time safety department, but our team has completed 25,000 hours of safety classes for construction since 2010. We implement our safety methods and training according to the Environmental Protection Agency, Occupational Safety and Health Administration, and Institute of Inspection Cleaning Restoration and Certification standards. We are also insured and bonded for your protection. With Certificate of Recognition (COR) certification, we automatically provide you with Workers Compensation Board (WCB) clearance, plus a copy of our insurance certificate.
In Times of Crisis, We Answer the Call
We’re there for our clients when they need us most
Protecting your life and livelihood is our top priority. That’s why we’re here for you throughout every step of the restoration process – from pre-planning and emergency mitigation to reconstruction and recovery. Find out how our full-service approach to restoration sets new industry standards for speed and efficiency.
We go beyond simply getting the job done. By taking the time to truly understand each client’s unique needs, we act with compassion while delivering service that helps clients rise above. Find out how we did both while helping Mercy Housing recover from tornadoes in Missouri.
A FirstService Corporation
In 2019, we became part of FirstService Corporation, North America’s leader in the essential property services sector. The companies of FirstService Corporation are leaders in their respective industries, united by a commitment to provide the highest levels of service and value for the customers and clients they serve.
Giving Back Is Our Social Purpose
Caring for each other, supporting those in need within our communities and exploring how we can reduce the environmental impacts of our actions are just a few examples of how we demonstrate our Social Purpose. Our expression of our Social Purpose takes on many forms, and we encourage all of our team members to find their Social Purpose in a way that’s meaningful to them. Our passion for doing good while doing good work is deeply woven into the fabric of FirstService. We share the belief that all acts of kindness — large and small — enrich our lives and help us contribute to a better world.
Our United States Team
Jeff brings over 25 years’ experience to his role as Global CEO of Interstate Restoration and FirstOnSite. Jeff uses his extensive executive leadership, disaster recovery and management expertise to provide a global perspective for the U.S. and Canada leadership teams. With a focus on strategic planning, operational excellence and business development, Jeff has taken organizations from one to over 4,000 employees and from a single location to more than 75 strong. This leadership and industry expertise helps leaders advance the company’s accelerated growth plans while continuing to deliver exceptional team member and customer experiences.
Stacy is the founder of Interstate and a member of the Global executive leadership team and brings nearly 30 years of disaster restoration expertise to his role. As a well-known leader in the industry, Stacy’s vision, track record of success, and hands-on leadership approach paves the way for a results-driven business. He leads the Global Sales team and plays a critical role in leading day-to-day operations.
Dave joined FirstOnSite in July 2009 as a member of the Board of Directors. He was appointed Chief Executive Officer in August 2010. He has extensive expertise in organizational management, with a focus on the integration of entrepreneurial businesses. He has held senior leadership positions in the property and furniture restoration industry for more than 30 years.
Matt has been with Interstate Restoration since 2007 as the Vice President of Sales, managing the national sales effort. Matt began his career as a Client Manager for Bank of America, managing top tier clients and honing his customer service skills. With a strong foundation of business and customer service, he entered the restoration industry in Texas and learned all aspects of the restoration business from the ground up. Today the National team benefits from Matt’s extensive industry knowledge and commitment to delivering an exceptional customer experience—every time.
Chris Troy is an attorney by trade and a disaster restoration insurance services expert with nearly 20 years’ experience. Chris has extensive experience in representing domestic and international insurance and reinsurance markets in coverage disputes, claim evaluations and recovery efforts arising out of commercial and industrial losses.
Brian has been a member of the Executive Team for 14 years. With over 24 years of experience in the restoration and reconstruction business, Brian understands the technical nuances of the business and can easily communicate the important aspects of any job. He is responsible for establishing the policies and procedures which allow our branch and regional leaders to achieve their goals with consistency and ensures that we are delivering exceptional experiences to our customers. Brian is also responsible for the oversight of our Fleet, Logistics, and Purchasing teams for the U.S.
John brings 21 years of experience in the service industry to Interstate Restoration. His extensive background includes working with clients from various industry sectors such as health care, higher education, property management, schools, and municipalities. John works directly with the Executive Team to develop education and training programs to help our sales teams better serve our clients. He drives his team to success by emphasizing the need to deliver excellent service—providing superior experiences for our customers through timely, accurate and detailed documentation.
Chris joined Interstate in 2008 as National Account Manager prior to his move to Vice President of National Sales. Utilizing his extensive experience, Chris has worked alongside major national brands such as Coca-Cola and Proctor and Gamble—gaining invaluable experience in staff and account management. He has enjoyed 10 plus years of experience in the restoration and reconstruction industry and utilizes his foundation of large-scale account management in his daily practices.
Bud has 15 years of experience in the restoration and reconstruction industry. His time with Interstate has spanned many roles—from National Project Director to on-site Project Management. He understands the technical nuances of the business and can easily communicate all aspects of any job. Bud’s diverse background allows him to easily handle projects from any industry sector. He works directly with the Executive team to develop education and training programs to help new and prospective clients save time and make better decisions in times of disaster.
Billy is a respected veteran of the commercial and large loss restoration business and has led restoration responses across North America for more than 20 years. He has aided efforts in every major hurricane in the U.S. from the past decade, including Hurricanes Katrina and Ike, in addition to Canadian disasters such as the Fort McMurray wildfires in 2016 and the Goderich, Ontario F3 tornado in 2011.
Restoration Starts Here
Find out how our leading North American restoration services can help you rise above.
